Customer Service Representative Qatar Airways

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QR17210 – Customer Service Representative | Qatar Executive | Doha

Organisation: Qatar Executive
Job Function: Ground Services
Division: Qatar Executive (Division)
Employment Type: Full Time – Permanent
City: Middle East | Qatar | Doha
Last date of application: 10-Feb-2019
Qatar Executive
Our vision is to become the leading provider of jet aircraft charter services together with premier aircraft management, maintenance and handling services in the Middle East and around the world.
To be part of this exceptional team we believe in recruiting the finest experienced crew worldwide with extraordinary potential and commitment. With us service excellence is a way of life. WE want to hear from you if you believe you have what it takes to be a part of this elite team.
About Your Job:

In this role, you will work as a part of a small team ensuring the smooth and efficient running of the handling operation. You will be a quick thinking individual who will be responsible for providing the highest level of services to all of our customers in response to their requests, provide lounge services, and ensure work efficiency in ramp and baggage areas.
Specific accountabilities include:
  • Liaising with customers and their representatives in an extraordinary manner to ensure premium first class service
  • Liaising with Ground handling team (general aviation) to ensure a seamless operation
  • Responsible for ensuring the aircraft has received all services requested
  • Providing lounge services to passengers, crew and representatives
  • Organising baggage screening and processing with porters
About You:

To be effective in this role, you will need a minimum of three years of job-related experience with at least one year within an aviation environment. You must have experience providing a high level of customer service and be effective working as part of a team.
Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport
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